secure online payment · windows pcs & laptops only

Book & Pay Securely

Choose the service you need and pay securely online. All prices include VAT. Remote support or repair handling only begins once the service has been agreed.

Important:
If you are unsure which option is right for your issue, please contact us before making payment.

Why customers trust this page

  • Secure online checkout via Stripe
  • All prices include VAT
  • We will never ask you to log into your online banking
  • We will never ask for card details by email
  • Remote access only begins with your permission
  • Customer information handled confidentially
  • GDPR-aware working practices
  • Windows PCs and laptops only

Choose Your Service

Select the closest match below. If you are not completely sure, use the contact page first so we can recommend the correct option before payment.

Quick Fix

£39.99 inc VAT
  • Simple software issues
  • Email problems
  • Basic troubleshooting

Standard Fix

£49.99 inc VAT
  • Windows errors
  • Blue screen issues
  • General support faults

Advanced Fix

£74.99 inc VAT
  • Complex software faults
  • Multi-step repairs
  • Account and recovery issues

Full Windows Reload

£125 inc VAT
  • Fresh Windows reinstall
  • Setup and system testing
  • Best for severe software corruption

Collection & Return

£14.99 inc VAT
  • UK-wide collection option
  • Customer only needs to pack safely
  • Republic of Ireland excluded

Need Help Choosing?

Contact us first
  • Not sure which service fits
  • Want a recommendation before paying
  • Prefer to explain the issue first

Before remote support begins

  • We will explain the agreed service before work starts
  • You stay in control of your device during remote access
  • We do not ask customers to access online banking during support sessions
  • Remote Utilities is used only to deliver the agreed support session

Need help before payment?

Not sure which service you need? Tell us what is happening and we will recommend the right option before you pay.